Shipping policy
Shipping costs
Your order will be processed and dispatched as quickly as possible. You can enter your delivery address when ordering.
The VAT depends on your place of residence & is therefore initially displayed in the shopping cart as a flat-rate estimate .During the purchase process, this value is updated & finally displayed in the totals overview.
Delivery time
The regular delivery time in Germany is usually 1 to 2 working days
✔ Shipping to the front door
✔ DHL Warenpost
Returns
You have 14 days after you have taken possession of the goods to cancel your order if the goods are unopened. You can find further information on this in ourcancellation policy.
Please note that we cannot cover the shipping costs already incurred or the costs of returning the goods. We ask you to pack the products securely so that no damage can occur during shipping.
Please send your order to the following address:
Skindividual International GmbHJulius-Bührer-Straße 2
78224 Singen (Hohentwiel)
Germany
